Privacy Policy

Asbestos Clearance NSW ("we", "us") respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect contact details (name, phone, email, address), site information, and details of your clearance enquiry. This information is provided voluntarily through our quote form, phone, email or in person.

How we use your information

To respond to quote requests, schedule and deliver clearance services, issue reports and invoices, comply with our legal obligations, and improve our services.

Disclosure

We do not sell your information. We may disclose information to our staff, subcontracted laboratories (for air-monitoring analysis), insurers, and regulators where legally required.

Storage and security

Information is stored securely on Australian-hosted systems with appropriate access controls. Reports are retained in accordance with WHS record-keeping requirements.

Access and correction

You may request access to, or correction of, your personal information at any time by contacting us at info@asbestosclearancensw.com.au or 0488 060 241.

Complaints

Please contact us first. Unresolved complaints can be referred to the Office of the Australian Information Commissioner.